Privacy Policy

Last updated: January 2025

1. Introduction

Backsie Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service ("Backsie" or "the Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use the Service
• Contact us for support
• Subscribe to our newsletter or communications

This information may include:

• Name and email address
• Account credentials
• Profile information
• Communication preferences

2.2 Usage Data

We automatically collect certain information when you use the Service, including:

• Device information (type, operating system, browser type)
• IP address and general location data
• Usage patterns and interactions with the Service
• Log data and analytics

2.3 Content You Provide

When you use Backsie, you may provide content such as:

• Text inputs and conversations
• Screenshots or images you upload
• Voice recordings (if you use voice input features)

Privacy by Default: Your conversations and personal content are private by default and are not shared with other users unless you explicitly choose to do so.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your requests and provide customer support
• Personalize your experience
• Analyze usage patterns to improve our Service
• Send you updates, security alerts, and administrative messages
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your data is stored securely and encrypted both in transit and at rest. We retain your information only for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

5.1 With Your Consent

We may share your information when you explicitly consent to such sharing.

5.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting providers
• Analytics services
• Customer support tools

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

• Compliance with legal obligations
• Protection of our rights and property
• Prevention of fraud or security issues
• Protection of user safety

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage information and improve the Service. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the Service.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Backsie Inc.
1811 Silverside Road
Wilmington, DE 19810
County of New Castle